Our Commitment to Privacy

Intelligo Technologies Inc. (“Intelligo Technologies”) is firmly committed to privacy. The protection of your privacy being very important, we have adopted the following practices to safeguard the confidentiality of your personal information. We will notify all registered users via email of any material change to this Privacy Statement, unless you have opted-out of receiving email from us. From time to time, changes to this Privacy Statement will also be communicated on this site.

Personal Information Collected by the Services

Personal information can be submitted to us directly when you communicate with offline (in person or by telephone), via email or via the site (by entering data or uploading files) or when you authorize Intelligo Technologies to access, retrieve and/or import personal information from another user or third party on your behalf. Additionally, if you become a customer of Intelligo Technologies, you will be required to register by submitting personal information via the services, email or offline. This could include name, email address, mailing address, telephone number(s) and other contact/billing information.

Purpose

Intelligo Technologies’ product is a cloud-based SaaS platform designed to help long-term care and retirement homes streamline their foodservice processes. Personal information and non-personal information may be used for the following reasons:

• Tracking allergies and food preferences.
• Assigning staff members to service particular residents at a home.
• Identify residents during mealtimes to ensure that the right meal is being served to the right resident.
• Tracking what meals each resident ate to help homes manage their inventory so that residents eat more of type of meals that they actually want.
• To help homes with measuring performance in terms of how they service the residents at their home.

Cookies

Intelligo Technologies use a persistent cookie to help save and retrieve org codes for a user who has accessed the Services. We issue a session cookie [1] only to record encrypted authentication information for the duration of a specific session. The session cookie does not include the username or password of a customer. For user convenience, in relation to touchscreen logins, we also use a non-session-based cookie to store a user’s ID; however, this is configurable. We do not store passwords in session cookies, persistent cookies or headers. If a cookie is rejected, access to and usage of the Services will be denied. The Site uses cookies and other tracking technology to give you the best user experience. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for operational, statutory/regulatory or other legal reasons.

Consent and Authorization

By visiting the Site, you are consenting to the use of your Personal Information for the aforementioned purposes. On occasion, we may request additional consent in connection with the use or sharing of Personal Information for a purpose not stated in this Policy or because the law requires such consent. If you are a customer or business partner of PointClickCare, we will never use your Personal Information in a manner not otherwise provided for in our written contracts with you, authorization forms you provide to us, or this Policy.

Sharing Your Personal Information

Business Reorganizations or New Management

There are two situations where we will need to share your Personal Information with a third party as a result of a business reorganization. The first situation concerns the acquisition of Intelligo Technologies by a third party, and the second concerns the acquisition of our customers. A reorganization involves a sale, merger, transfer, exchange or other disposition of all or part of a business. If such a transaction occurs, be aware that your Personal Information may be made available to the acquiring party. If the reorganization concerns one of our customers, Intelligo Technologes requires the parties participating in the sale to show written evidence of the completed transaction, or some alternate form of written authorization (by both the buyer and the seller), to transfer Personal Information hosted by the Services from the seller to the buyer. A change in management of a customer facility could involve similar authorization requirements, if data must be transferred from the prior management company to the new management company (or to the owner). We will not disclose your Personal Information to a party without sufficient and proper authorization from you, unless required by law.

Legal Procedures

We may need to preserve, use or disclose your Personal Information in response to a court order, subpoena, search warrant, judicial proceeding or other legal process, if we have a good faith belief that the law requires us to do so, or to otherwise protect our rights. Some legal procedures may prohibit or prevent us from notifying users, other individuals or entities identified in such procedures or may compel us to take measures otherwise in violation of this Policy or a written agreement you have with us.

Personal Information preserved as a result of legal procedures can be maintained for an indefinite period of time and for as long as we have a good faith belief that it is necessary and appropriate under the circumstances. These procedures may also involve your information; for example, if your contractual relationship with us has been terminated or disabled.

Security, Threats and Breach Notification

Our Services have physical, administrative and technical security measures in place to protect against the loss, misuse, unauthorized access and alteration of data and Personal Information under our direct control. When the Services are accessed using current browser technology, Secure Socket Layer (“SSL”) technology protects information using both server authentication and data encryption to help ensure that data is safe, secure, and available only to you. Unique user names and passwords also are required and must be entered each time a customer logs into the Services. We are committed to educating our staff about the protection of Personal Information.

These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of Personal Information; however, it is important to remember that no system can guarantee 100% security at all times. In the event that we detect a threat to security or a security vulnerability, we may attempt to contact you to recommend protective measures. If Intelligo Technologies determines that Personal Information has been misappropriated or otherwise wrongly acquired, Intelligo Technologies will report such misappropriation or acquisition to you promptly.

Retention and Deletion

Intelligo Technologies will retain Personal Information: as necessary for the purposes outlined in this Policy; for as long as a customer account remains active; as required to manage and administer the Services; as required to carry out legal responsibilities (e.g., legal holds and other legal procedures); to resolve a dispute (including enforcement of a contract); or, as communicated to you at the time of collection. After all applicable retention periods have expired, we will delete or destroy your Personal Information in a manner designed to ensure that it cannot be reconstructed or read. If, at any time, it is not feasible for us to delete or destroy your Personal Information, we will continue using the same safeguards of protection and security outlined in this Policy and related subordinate policies, for as long as it cannot be destroyed.

Opt-Out Policy

We offer visitors to the Site and our customers using the Services a means to choose how we may use the information they provide to us. If, at any time, you change your mind about:

1. our use of Personal Information submitted to the Site;
2. our use of Personal Information submitted via the Services;
3. receiving notices from us (including automatic notifications about updates to the Services and the frequency with which we send you such messages); or
4. receiving marketing or sales notices from us, including special offers, product enhancement details, event information, etc.;
5. sharing your non-personal information with third parties (as described in this Policy), send us a request specifying your choice or change of permission by contacting us.

Please note that, if you choose to impose certain restrictions on our use of your Personal Information – e.g., if we may no longer access your database to perform any necessary quality testing or disaster recovery testing – you may no longer be able to use the Services. Similarly, if you choose to unsubscribe from receiving notifications or messages from us, your customer experience in using the Services may be compromised. If complying with your request would result in termination of the Services, we will make that clear to you and confirm that this is what you want before proceeding.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, statutory/regulatory or other legal reasons.

Contact Us

If you believe your Personal Information has been used in a way that is inconsistent with this Policy or your specific preferences, or if you have further questions related to our privacy practices, please email us at info@intelligotek.com with the subject line “Privacy Policy | Inquiry”.